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    Frequently Asked Questions

    Our Wine Glass Collection is made from high-quality crystal glass. This premium material ensures exceptional clarity, durability and a captivating sparkle, making it the perfect choice for enhancing your wine experience.

    We understand that the quality of the glassware is essential to the enjoyment of wine and that's why we spare no effort in ensuring that our glasses meet the highest standards.

    You can trust that each glass in our collection is crafted with the utmost care and attention to detail, so you can enjoy your favourite wine with confidence.

    Our collection features two distinct wine glass designs, each available in two sizes. Our glasses are designed to accommodate both red and white wines. The larger glasses are perfect for red wines, allowing for better aeration and enhancing the flavours, while the smaller glasses are designed for white wines, maintaining the ideal temperature and preserving delicate aromas.

    We take the quality of our wine glasses very seriously. Each glass is carefully crafted and undergoes a rigorous inspection process to ensure that it meets our high standards for quality and consistency. We believe that attention to detail is key to enjoying wine to the fullest.

    We offer a satisfaction guarantee on all of our products. If you're not completely satisfied with your purchase and the glass hasn't been personalised, we'll gladly accept a return or exchange within 30 days or purchase.

    At Frankly James, we understand that giving a gift is a special experience.

    We want to make giving a gift easy and special for you, which is why we offer beautiful gift wrapping at no extra cost. Unlike other companies that charge additional fees for gift boxes and personalised notes, we include these special touches to make your gift-giving experience seamless and memorable.

    Each glass dispatched comes with a bespoke thank you card from us. If you'd like to include a special message with your order, just let us know in the notes section during checkout and our dedicated team will handwrite your message on our signature card.

    We believe that adding a personal touch can make all the difference and create a memorable experience for you and your loved ones.

    At Frankly James, we're dedicated to providing exceptional wine glasses and service, and we're excited to be a part of your special moments.

    All of our wine glasses are available to purchase individually for gifting or in a set, allowing you to create a cohesive and elegant glassware collection for your home.

    Sets come in either 2, 4 or 6. This makes it easy to select the perfect combination to suit your preferences and wine collection.

    Choosing the right wine glass depends on personal preferences and the type of wine you are drinking.

    We recommend trying different glasses to find the one that enhances your wine's aroma, flavour and appearance.

    A classic wine glass is a versatile option that works well for a variety of wines, while a Rosalux or Vintria glass is ideal for sipping full-bodied red wines that benefit from a larger bowl.


    Please contact our team here, to get more information on the best price available for your request and to discuss your customisation options.

    We're here to help make your special day unforgettable.